Frequently Asked Questions
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What are the requirements for me to rent a car? - You must be at least 23 years old at your last birthday and no older than 75 years. We may rent you a car if you are between 21 and 23 years old for an additional payment of €10 per day. We require that the driver holds a valid driving license which was issued at least 2 years ago. If the drivers license is not from a European Union member state we require an International Drivers License. (Please read our Terms and Conditions)
How do I make a reservation? - You can make a reservation by:
- Clicking here
- Telephone (Thassos): 0030 25930 52071
- Telephone (Thessaloniki): 0030 2310 488456
- Fax (Thassos): 0030 25930 51703
- Fax (Thessaloniki): 0030 2310 488297
- E-mail bookings@rentacarpotos.gr
- or by visiting any of our offices.
How do I make payment? - You can pay with the following methods:
- VISA
- MasterCard
- Cash
- Bank transfer
When do I pay? - If you have made a reservation, you must pay 10% of the total rental cost or a minimum €30 at the time of the reservation. The balance is payable when you take delivery of the vehicle.
Where can I collect the car from? - Any of our offices on Thassos island, Thessaloniki, Kavala and Alexandroupolis Airports
Will someone meet me at the airport when I arrive? - If you are collecting your car from Thessaloniki, Kavala or Alexandroupolis airports you will be met by one of our representatives at the arrivals gate, they will be holding a card with your name and our logo.
What do I do when I am leaving from the airport? - One of our representatives will meet you at a convenient location and take delivery of the car.
What insurance cover do you provide? Do I need to upgrade the standard cover? - We provide only FULL COMPREHENSIVE insurance. However if you are responsible for an accident the following excess payments are applicable:
- €500 for A and B category cars
- €700 for groups C, D, E, G and S
- €1000 for class F cars.
- You can avoid paying this ‘excess’ by making an additional daily payment of €3 for A and B class cars, €5 euros for C, D, E, G and S classes and €8 for F class vehicles.
- For more information Click here
If I am unlucky and have an accident, or my car does not work, what happens next? - You must contact Potos Carental 24 hour care line immediately. If we cannot repair the vehicle, we will supply you with a replacement vehicle. (Please read our Terms and Conditions)
Do your cars have 24 hour breakdown/recovery service? - We provide 24hr. telephone support and have a contract with the largest breakdown/recovery service in Greece.
What is the minimum period I can rent a car for? - Our minimum rental period is 1 day (24 hours) and multiples thereof.
Do you provide baby and childrens seats? - Yes and free of charge, please make sure you tell us your needs at the time of booking.
Can we have more than 1 named driver and is there a charge for this? - You can have a total maximum of 2 named drivers, we do not make a charge for this.
- Please note all drivers must sign the contract
What is your fuel policy? - The car must be returned with the same level of fuel as which you took delivery. This level is marked on the contract.
What else do I need to know?
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